We are currently restructuring our returns process to make it even easier and for our US customers to return an item to us. At the moment if you are seeking to return an item to us simply download a returns form and follow the three easy steps highlighted below
Please return your items do the below address clearly stating "GB Merchandise For Returns" on the outside of the parcel to help your items go though customs.
16 Doman Road
Yorktown Business Park
Complete the returns form within the returns portal using your Order Reference Number and order details.
Pack your parcel including your completed returns form
Print your returns label and attach it the the front of your parcel. Once completed take your return to your local DPD drop off shop.
Please see below for details of our returns policy - and please remember not to remove any labels/barcodes or tags attached to the items or dispose of packaging until you are sure you are keeping the garment.
*Please Note that we accept no responsibility for any lost or damaged goods. This service has a sole purpose to provide our customers with a convenient option at a discounted price to return any goods back to us. All usual terms and conditions apply.
Any item(s) can be returned for an exchange, if it qualifies under the following terms: