It couldn’t be easier to return products to us for a refund or exchange. We have collaborated with DHL to provide all of our customers in the United States with the best possible service to send an item back to us. To get started please read the returns instructions below and head over to our returns portal by clicking Create A Return next to the service that your would like.
To speed up the returns process, please insure that the steps below have been completed. To complete your return you will need the following information to hand, all of which can be found on your order confirmation or invoice.
Once you have all of the information to hand please follow these three easy steps to complete your Return
Once you have purchased your label a member of our team will email you your returns label
See below for information about our returns options from the United States
If you are stuck or if you are unsure about our returns process then please click on the relevant help desk sections below.