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DHL Express Returns From The United States

Product Code: 47543
  • $29.95
Item in Stock | Order by 10AM (EDT) Monday -Friday For Same Day Dispatch | Order by 3pm Mon-Fri and by 12pm on Sat for Same Day Dispatch
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It couldn’t be easier to return products to us for a refund or exchange.  We have collaborated with our DHL to provide all of our customers in the United States with the best possible service to send an item back to us for a refund or exchange.  An express service, competitively priced at $29.95, to get started please read the returns instructions below using the details provided upon your Original Order and add this service your your basket

 

  • Express 2-5 Days Returns service
  • Mail the parcel at your local DHL Office
  • Create your returns label and customs letter via our returns procedure & print off your label
  • Your return will be processed within 2 - 5 working days from sending
  • Pay using credit or debit card or via PayPal

RETURNS INSTRUCTIONS

 
Once you have all of the information to hand please follow these three easy steps in order to complete your Return

1) Complete a returns form - Complete the returns form using your original Order Reference Number and order details. Click here to download

2) Email Customer services - Your orignal web ref: (WEB no. on invoice) and item(s) you wish to return at sales@stuartslondon.com

3)  Pay for your returns label - Pay for your returns label using your credit/ debit card or via PayPal by adding this service to your basket and processing your payment via the checkout
 
Once we have received your order we will then process your return using the details provided within your order confirmation and email you your returns label and customs letter which must be attached to the outside of your package*

4) Return your item - Print your returns label and customers letter, attach it the the front of your parcel using the instructions provided. Once completed drop your parcel off to your local DHL Office

 


 

Once your parcel has been dropped off your item will take 1-3 days to get back to us. You can keep an eye on the status of your parcel by using the tracking number provided  once your receive your returns label. Once we have received your item(s) back we will than process a refund or exchange as per your instruction given on the returns form

 

*Please note that the label can only be processed during office opening hours - 9AM GMT - 17:00PM GMT Monday to Friday and 9AM GMT - 12:00 PM GMT on a Saturday - We aim to process all labels within 24 hours of receiving an Order Confirmation. If you require any help or if you would like more information about this service please email or Customer Services team at sales@stuartslondon.com

This product has not been reviewed yet.

Orders placed on working days before 10:00 Eastern Time (15:00 GMT) Monday to Friday will be dispatched the same day. Orders placed after this or weekend orders will be dispatched the following working day.

TypePrice0-3.5lbs3.5 - 11 lbs 
Fedex Priority Service1-3 Working Days$14.95$19.95FREE When You Spend $100.00 or More

 

RETURNS & EXCHANGES

For information about exchanges and about how to return your item please click here

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