It couldn’t be easier to return products to us for a refund or exchange. We have collaborated with our DHL to provide all of our customers in the United States with the best possible service to send an item back to us for a refund or exchange. An express service, competitively priced at $29.95, to get started please read the returns instructions below using the details provided upon your Original Order and add this service your your basket
Once your parcel has been dropped off your item will take 1-3 days to get back to us. You can keep an eye on the status of your parcel by using the tracking number provided once your receive your returns label. Once we have received your item(s) back we will than process a refund or exchange as per your instruction given on the returns form
*Please note that the label can only be processed during office opening hours - 9AM GMT - 17:00PM GMT Monday to Friday and 9AM GMT - 12:00 PM GMT on a Saturday - We aim to process all labels within 24 hours of receiving an Order Confirmation. If you require any help or if you would like more information about this service please email or Customer Services team at email@example.com
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Orders placed on working days before 10:00 Eastern Time (15:00 GMT) Monday to Friday will be dispatched the same day. Orders placed after this or weekend orders will be dispatched the following working day.
|Type||Price||0-3.5lbs||3.5 - 11 lbs|
|Fedex Priority Service||1-3 Working Days||$14.95||$19.95||FREE When You Spend $100.00 or More|
For information about exchanges and about how to return your item please click here
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